“Never permit a dichotomy to rule your life, a dichotomy in which you hate what you do so you can have pleasure in your spare time. Look for a situation in which your work will give you as much happiness as your spare time.” - Pablo Picasso
You’re passionate (especially about pets) and quick on your toes. You are hardworking, disciplined & precise. You enjoy getting your "paws dirty" and being the one others rely on. You take pride in your work. You enjoy executing a process. If you’re thinking, “Well that’s creepy, how do they already know that much about me?” - Keep reading. You might be the person we’re looking for.
DO YOU LOVE TO?
Get Sh*t Done.
Set goals – and then squash them.
Work under pressure.
Have a checklist and Xing those boxes one by one.
Pay attention to details & stay organized.
Be the one others rely on.
Interact with fellow pet lovers.
Get your paws dirty.
Be a part of a small, fun, & energetic team.
Maintain a smooth, efficient, & clean environment.
Pet Parents® Company Values:
Pets Are Family
We treat our pets just like we treat our humans. We believe pets deserve their own toy box. We spend more money on our pet’s haircuts than our own. Pictures of them take up more space on our phones than selfies. We research and care about what goes into our pets’ bodies. We celebrate their birth and adoption days. We cherish every moment we are blessed with their companionship.
We are dog people. We are cat people. We are pet people. Pets are family.
Man’s Best Friend
Whether it’s our customers or our pack, we value our relationships and always go above and beyond. We are caring and thoughtful about our customer’s experience. We strive to surprise and “WOW” with action.
Our team, known as our pack, relies on each other in order to accomplish our common goals. This means, keeping ourselves & each other accountable, being transparent, communicating clearly, and always thinking of others.
My Favorite Toy
Dogs are passionate about their favorite toy, bone, ball, teddy, stuffed porcupine, you name it. We get excited when we talk about the work we do. We love our favorite ball and love playing with it all day. We “nerd out” on the details. We are not waiting for the clock to hit 5pm. We leave it all out in the yard - we don’t half-a**. Our pack is passionate.
Every Sniff Matters
We are not surface level thinkers. We sniff & analyze everything, think deeply about variables and piece together different smells to form strategies, plans, and conclusions.
We are continuously questioning everything. Why do we do it this way? How do our customers feel? How can we do better?
We are the top dogs of our domains, if we’re not today, we will be and will work harder than the next to make it happen. We take ownership of our work and are constantly improving. We go the extra mile to push the boundaries to stay on top.
We do more with less. We’re resourceful. We work with a sense of urgency, but we work smarter, not just harder. We add value to everything we do, to move the needle.
Be A Tail-Wagger
Dogs are always excited, energetic, and happy - their tails always wag. We aspire to be tail-waggers like them. We are positive, no matter the situation. We find & embrace the good in all outcomes. Even if we piddle on the floor, we learn from our mistakes and continue on. We are playful and fun. We are always down for a game of fetch.
We know this is work, but we like to have a doggone good time doing it.
About Pet Parents®:
We were born from a pain point with our own pets. We leaped onto the scene at the beginning of 2016, at least doubling every year since. In 2020, Inc. ranked Pet Parents® as the #1 fastest growing company in Iowa, #378 of the Inc. 5000 fastest growing companies in America, also gaining us #1 fastest growing pet products company in the US.
Our brands and product lines are at the crossing of two macro pet industry trends, the humanization of pets, and a focus on pet healthcare. The stars have aligned for us and we're clawing our way to seize this moment.
We love, love, love what we do and what our company stands for – and we get excited to show that through our hard work. We're a scrappy group of pet-loving bada**es looking for fellow top dogs to join our pack. Will it be you?
Your Role in Our Pack:
This is a full-time position in our Ankeny fulfillment center.
As a Fulfillment Specialist, you will be in charge of a variety of inventory, shipping & warehouse processes, as well as assisting with day-to-day operations. You will be the critical connection point of an international supply chain in connecting home/life saving products to furbabies and their pet parents all over the United States. You'll work with other awesome Pack members on our supply chain team working to ensure the creation & flow of products to reach happy customers and cuddly furbabies all over the United States & abroad is accurate, smooth, & timely.
You'll pick product from our Ankeny FC both case packs, pallets, to individual units for ecommerce. You'll ensure accuracy, timeliness, and efficiency. You will be the bedrock to Pet Parents supporting the lives of furbabies and their pet parents all over the US. You will slay bottlenecks, ensure accuracy of all processes, anticipate potential problems & squash them, monitor data, spot trends, and take action for positive outcomes.
You will assist in all aspects of inventory management and work alongside other pack members in optimizing the inventory process as a whole. You will get exposure to & aid in various aspects of our company: supply planning, inventory management, process optimization, logistics, research, data collection, etc.
This role requires an uber-precise focus on understanding the ins-and-outs of order picking, packing, organization, planning, process improvement, inventory management, time & project management, written & verbal communication, troubleshooting, & analytical, technical, & problem-solving skills.
- You will have the opportunity to become an expert in the pet industry.
- You will execute, nurture, & help optimize our supply chain & supply chain processes
- You will own, execute, optimize, & help coordinate the inflow & outflow of inventory & orders
- You will be a critical thinker and hardworking bada**
- You will work in a fast-paced environment with constant hands-on projects.
- You will have the opportunity to learn and grow far beyond this initial role. In fact, it's our intention and goal to ensure that.
If this sounds appetizing to you and you’re thinking, “Hell yeah! Sign me up!” Let’s move forward to our “Must Haves.”
· Love dogs and/or cats
· Have a go-getter mentality
· Have the ability to focus and get sh*t done
· Always be willing to learn
· Always be reliable
· Always be process-oriented & disciplined
· Always ensure accuracy even under tight timelines & pressure
· Always maintain a clean and organized work area
· Have a problem-solver mindset and willingness to tackle any problem thrown your way
· Be able to wear multiple hats (physically and metaphorically)
Must have at least 1 of the following:
- Minimum 2 years of experience in a fulfillment role
- Minimum 2 years of experience in a logistics role
- Minimum 2 years of experience in a supply chain role
- Minimum 2 years of experience in an order picking role
- Minimum 2 years of experience in an order packing role
- Minimum 2 years of experience in an operations role
*Order picker and/or forklift experience required
The "Treats" We Offer
(Some of the pawesome opportunities available at Pet Parents®)
Health, Vision, & Dental insurance
401k with company match & profit share
Home Owner Bonus
PTO, Sick, & Vacation
Membership to Legacy Fitness in Ankeny provided
Kick-a** co-workers and great memories
Snack and beverage bar
New Furbaby Allowance
Unlimited growth potential for leaders of the pack
Class A Office & State of Art Fulfillment Center (22')
If our core values vibe with you, your potential role excites you and you're down to join us in becoming the top dogs in the pet industry, let’s do this thing!